FREQUENTLY ASKED QUESTIONS

Customer Service:

Toll free number:   1-800-263-1807

Email:  info@sophisticatedbabygear.com

Hours:  Monday-Friday 8am-4pm PST

All inquries wil be responded within 24 hours. 

Please contact us if you have questions about a product, an order you have placed, or our company policies.  At SophisticatedBabyGear, we welcome all feedback concerning our products and services. 

What is your product guarantee?

SophisticatedBabyGear offers only the finest products available.  We make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service.   If you should have a problem, question or concern, please contact us immediately at 1-800-263-1807.

How can I change or cancel my order?

Before completing the checkout process, you can review your shopping cart to add or delete an item.  If you have received an order confirmation and would like to cancel an order before the item ships, you will need to contact SophisticatedBabyGear within 24 hours at 1-800-263-1807 or email @ info@sophisticatedbabygear.com

What are my payment options?

We gladly accept Mastercard, Visa, Discover, and PayPal

Do you charge sales tax?

No, we currently do not charge sales tax.

When will my account be charged?

Immediately after checkout. 

Do you accept telephone orders?

Yes.  Please contact Customer Service at 1-800-263-1807 during business hours.